General Services Administration / GSA (

From the Congressional Glossary – Including Legislative and Budget Terms

General Services Administration / GSA

General Services Administration logo
General Services Administration logo

The U.S. General Services Administration (GSA) supports the mission of all federal agencies by providing them with workspace, acquisition services, administrative policies, and citizen engagement tools, so that they can focus on achieving their respective missions. GSA consists of two major services: the Public Buildings Service (PBS) and the Federal Acquisition Service (FAS).

Most federal activity is conducted using technology, furniture, workspace, office equipment, and supplies procured through GSA. GSA provides direct public access to a wide range of government services by managing the official Web portals of the federal government, and, its Spanish-language counterpart, and providing goods, services, and workspace to federal agencies at best value.

GSA helps protect the nation by providing equipment and non-tactical vehicles to the U.S. military and by providing federal, state and local governments with law enforcement equipment, firefighting and rescue equipment, and disaster recovery products and services.


UNCOVERED: Federal Government Worker “American Idle”? GSA


The General Services Administration (GSA) has congressional services representatives in each GSA region who serve over 1,400 House district and Senate state offices. The congressional services representatives coordinate requests for space, furnishings and equipment, and other office services, such as moving, custodial, and security services.

The congressional services representatives work under the policies and guidance provided by GSA’s Office of Congressional and Intergovernmental Affairs, which works to ensure that GSA services for district and state offices are carried out in accordance with House and Senate rules and policies. GSA, in turn, works through the House’s Office of the Chief Administrative Officer (under the policy guidance of the House Administration Committee) and the Senate Office of the Sergeant at Arms (under the policy guidance of the Senate Rules and Administration Committee). The House chief administrative officer and the Senate sergeant at arms provide the points of contact for congressional offices in obtaining GSA services. They also review leases for offices not in federal buildings.

Statement of Acting Administrator Dan Tangherlini Before the Committee on Oversight and Government Reform, April 16, 2012

In another service useful to both members of Congress and their constituents, GSA maintains online a searchable Catalog of Federal Domestic Assistance, facilitating research on grants and other federal funding available to governments, nonprofits, individuals, and other entities. GSA maintains both online and other services to the American public, services for business, and services for government agencies that are useful to members of Congress and their constituents. These services include the consumer information center and the Federal Citizen Information Center.

Also see § 4.160 General Services Administration, in Congressional Deskbook.


Doing Business with GSA – Introduction to GSA







Testifying Before Congress

Testifying Before Congress

Pocket Constitution

Pocket Constitution

Citizen's Handbook to Influencing Elected Officials

Citizen’s Handbook to Influencing Elected Officials: A Guide for Citizen Lobbyists and Grassroots Advocates

Congressional Procedure

Congressional Procedure, from TheCapitol.Net

For more than 40 years, TheCapitol.Net and its predecessor, Congressional Quarterly Executive Conferences, have been teaching professionals from government, military, business, and NGOs about the dynamics and operations of the legislative and executive branches and how to work with them.

Our custom on-site and online training, publications, and audio courses include congressional operations, legislative and budget process, communication and advocacy, media and public relations, testifying before Congress, research skills, legislative drafting, critical thinking and writing, and more.

TheCapitol.Net is on the GSA Schedule, MAS, for custom on-site and online training. GSA Contract GS02F0192X

TheCapitol.Net is now owned by the Sunwater Institute.

Teaching how Washington and Congress work ™

Select publications from TheCapitol.Net